8bett Privacy Policy

01 Introduction

This Privacy Policy ("Policy") is issued by 8bett ("8bett," "we," "us," "our"), the operator of the online betting and gaming platform at https://8bett.net and its associated mobile applications and services (collectively, the "Platform"). It describes how 8bett collects, uses, stores, protects, shares, and otherwise processes personal data relating to users of the Platform ("you," "your," "User").

8bett is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection legislation and the data handling requirements set out under our international gaming license. By registering an account or using any 8bett service, you acknowledge that you have read this Policy and that you consent to the processing of your personal data as described herein.

This Policy should be read together with 8bett's Terms & Conditions and Responsible Gaming Policy, both of which are published on the Platform. This Policy applies to all data processing activities conducted by 8bett in connection with the Platform, regardless of the device or network used to access it.

02 Data Controller

For the purposes of applicable data protection law, 8bett is the data controller in respect of personal data collected from Users of the Platform. As data controller, 8bett determines the purposes and means of processing personal data collected through the Platform and bears responsibility for ensuring that such processing is lawful, fair, and transparent.

Where 8bett engages third-party service providers to process personal data on its behalf — including payment processors, KYC verification providers, and fraud detection services — those parties act as data processors under contract with 8bett and are bound by strict data handling obligations consistent with this Policy.

If you have any questions about how 8bett processes your personal data, or wish to exercise any of your rights under applicable data protection law, please contact 8bett's data team via the contact details set out in Section 15 of this Policy.

03 Data We Collect

8bett collects personal data from Users across several stages of interaction with the Platform. The categories of data collected, and the context in which each is collected, are set out below.

3.1 Registration Data

When you create a 8bett account, we collect:

• Full legal name;
• Date of birth (for age verification purposes — 21+ only);
• Residential address;
• Email address;
• Mobile phone number;
• Preferred currency (PKR for Pakistani users);
• Username and password (password stored in encrypted form only).

3.2 Identity Verification (KYC) Data

As required under our gaming license and anti-money laundering obligations, we may collect:

• Copy of government-issued national identity document (CNIC for Pakistani users);
• Proof of residential address (utility bill, bank statement);
• Proof of payment method ownership (screenshot or statement confirming JazzCash/EasyPaisa wallet registration in your name);
• Selfie or live photo for identity confirmation where required.

3.3 Transaction Data

• Deposit and withdrawal amounts, dates, and methods;
• Payment method details (partial account numbers, wallet identifiers — full card numbers are never stored by 8bett);
• Transaction reference numbers;
• Currency and conversion records.

3.4 Gameplay & Betting Data

• Bet history, game session records, bet outcomes;
• Casino game activity logs;
• Account balance history;
• Promotional offer usage and wagering progress.

3.5 Technical & Device Data

• IP address and approximate geolocation (derived from IP);
• Device type, operating system, and browser version;
• Mobile network operator (e.g., Jazz, Telenor, Ufone, Zong);
• Session timestamps and duration;
• Cookies and similar tracking technologies (see Section 7).

3.6 Support & Communication Data

• Contents of live chat, email, and any other support correspondence;
• Nature and resolution of any complaints or disputes;
• Responsible gaming requests and records.

04 How We Use Your Data

8bett uses personal data collected from Users for the following purposes:

8bett does not use personal data for automated decision-making that produces significant legal effects on Users, except where this is required as part of our fraud prevention or AML obligations. Where automated processing is applied in those contexts, Users retain the right to request human review of any decision affecting their account.

05 Legal Basis for Processing

8bett processes personal data only where a valid legal basis exists under applicable data protection law. The primary legal bases upon which 8bett relies are:

• Contract Performance: Processing that is necessary to fulfil the agreement between you and 8bett — including account registration, deposit and withdrawal processing, and provision of betting and gaming services.
• Legal Obligation: Processing required by applicable law or regulatory requirement, including KYC identity verification, AML transaction monitoring, responsible gaming record-keeping, and reporting to gaming regulators.
• Legitimate Interests: Processing for purposes such as fraud prevention, platform security, abuse detection, and business analytics — where these interests are not overridden by your fundamental privacy rights.
• Consent: Processing for marketing communications and optional data uses, where you have explicitly opted in. You may withdraw consent at any time by contacting support or updating your account preferences.

06 Data Sharing & Disclosure

8bett does not sell your personal data. We share personal data only in the circumstances set out below, and only to the minimum extent necessary for each purpose.

6.1 Payment Processors

Personal and transactional data is shared with payment processing partners — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and our bank transfer and cryptocurrency processing partners — solely to facilitate your deposit and withdrawal transactions. These processors are bound by their own privacy and security obligations and are not permitted to use your data for any purpose beyond processing your 8bett transactions.

6.2 KYC & Identity Verification Providers

To comply with our KYC obligations under the terms of our gaming license, 8bett uses regulated third-party identity verification services. These providers process identity documents and verification data on our behalf and are subject to strict contractual data handling requirements.

6.3 Fraud & AML Compliance

8bett uses third-party fraud detection and anti-money laundering screening tools. These services process transactional and behavioral data to identify potentially fraudulent or suspicious activity. Data shared with these providers is subject to confidentiality obligations.

6.4 Gaming Regulators & Law Enforcement

8bett may be required by applicable law, court order, or the requirements of its gaming license to disclose personal data to gaming regulators, financial intelligence units, or law enforcement agencies. 8bett will comply with all lawful data disclosure requirements and will notify affected Users where legally permissible to do so.

6.5 Business Transfers

In the event that 8bett undergoes a merger, acquisition, or sale of all or part of its business, personal data held by 8bett may be transferred to the acquiring entity as part of that transaction. Users will be notified of any material change in data controller identity that affects their personal data.

07 Cookies & Tracking Technologies

8bett uses cookies and similar technologies on the Platform to deliver core functionality, improve user experience, and support security and analytics purposes. The types of cookies used by 8bett are described below.

• Essential Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and cookies that maintain your login state and account preferences. These cannot be disabled.
• Performance & Analytics Cookies: Used to understand how Users interact with the Platform — including which pages are visited most frequently, where users drop off, and how long sessions last. This data is aggregated and anonymized.
• Functional Cookies: Store your preferences such as language settings, display preferences, and recently visited game categories.
• Security Cookies: Help 8bett detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You may adjust your cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent your use of core 8bett services, but may affect the performance and personalization of your experience. 8bett does not use third-party advertising cookies or behavioral profiling technologies for external ad targeting.

08 Data Retention

8bett retains personal data for as long as necessary to fulfil the purposes for which it was collected, as required by applicable law, and as directed by the requirements of our gaming license.

As a general rule, account data and transaction records are retained for a minimum of five years from the date of the last transaction on an account, in order to comply with AML record-keeping obligations. KYC identity documents are retained for the minimum period required by applicable regulations, typically five years from the closure of the relevant account or the completion of the relevant transaction.

Support correspondence and responsible gaming records are retained for a period sufficient to resolve any subsequent complaint or dispute, and in any event for no less than three years from the date of the interaction.

Where data is retained solely on the basis of your consent, it will be deleted promptly upon withdrawal of that consent, subject to any overriding legal retention requirements.

09 Data Security

8bett takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction.

Security measures in place at 8bett include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 8bett servers;
• Encryption of sensitive data at rest, including password hashes, identity document data, and financial information;
• Role-based access controls ensuring that personal data is accessible only to authorized personnel with a legitimate need;
• Multi-factor authentication requirements for internal systems access;
• Regular penetration testing and security audits by qualified third-party specialists;
• Monitoring for anomalous access patterns and unauthorized data extraction attempts;
• Incident response procedures with defined escalation pathways and User notification protocols.

In the event of a data security incident that creates a risk to your personal data, 8bett will notify affected Users and relevant supervisory authorities in accordance with applicable legal requirements. Notification will be provided via the email address registered to your 8bett account.

10 Your Rights Over Your Personal Data

Depending on the applicable data protection law in your jurisdiction, you may have some or all of the following rights in relation to personal data that 8bett holds about you. 8bett respects and facilitates these rights for all Users.

To exercise any of these rights, please contact 8bett via live chat or at [email protected]. 8bett will acknowledge your request within two business days and provide a substantive response within thirty days. There is no fee for submitting a rights request.

11 Children's Privacy

The 8bett Platform is strictly restricted to individuals aged 21 years and over. 8bett does not knowingly collect personal data from individuals under the age of 21. If 8bett becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a person under 21 has registered an account on 8bett using your details or otherwise, please contact 8bett support immediately at [email protected]. 8bett treats all age-related concerns as priority matters and will investigate promptly.

12 International Data Transfers

8bett operates under an international gaming license and may engage service providers located in multiple jurisdictions. Where personal data is transferred outside the country in which it was collected, 8bett takes steps to ensure that appropriate safeguards are in place — including contractual data transfer mechanisms, binding corporate rules, or adequacy decisions recognized under applicable law.

Specifically, data shared with KYC verification providers, fraud detection services, and payment processing partners may be processed in data centers or by personnel located outside Pakistan. All such transfers are conducted under contractual protections that require the recipient to maintain data protection standards consistent with this Policy.

8bett does not transfer personal data to countries that lack adequate data protection frameworks without implementing supplementary protective measures.

13 Marketing Communications

8bett may send you promotional communications — including bonus offers, tournament announcements, and platform updates — by email or SMS where you have provided consent to receive such communications. Consent to marketing is optional and will not affect your access to 8bett's core services.

You may withdraw consent to marketing communications at any time by clicking the unsubscribe link in any 8bett marketing email, by updating your communication preferences in your account settings, or by contacting support directly. Following withdrawal of consent, 8bett will cease sending marketing communications within a reasonable processing period, not to exceed five business days.

8bett does not share your contact details with third-party marketing organisations or advertising networks for the purpose of third-party marketing.

14 Updates to This Policy

8bett may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the requirements of our gaming license. Where changes are material — meaning they significantly affect your rights or how your data is used — 8bett will notify you via your registered email address or via a prominent notice on the Platform prior to the changes taking effect.

Minor amendments, such as corrections to typographical errors, formatting updates, or clarifications that do not alter the substance of the Policy, may be made without advance notice. The date at the top of this Policy will be updated to reflect the most recent revision date.

Continued use of the 8bett Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any changes, you may close your account and request deletion of your data as described in Section 10.

15 Contact Us & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or 8bett's handling of your personal data, please contact us through the following channels:

• 24/7 Live Chat: Available directly on the 8bett Platform — the fastest way to raise a privacy or data question.
• Email: [email protected] — for formal data requests, erasure requests, and written privacy enquiries.
• Languages: Data requests can be submitted in English or Urdu. Our team handles both.

8bett aims to acknowledge all privacy-related enquiries within two business days. Formal data subject rights requests will receive a substantive response within thirty calendar days. Where a request is particularly complex or involves a large volume of data, this period may be extended by a further thirty days, subject to notification.